Knotty by Nature

I charge a $60 cancellation fee for SAME DAY cancellations, cancellations LESS THAN 24 hours of the scheduled appointment or NO-SHOWS *SEE POLICIES FOR LOC SERVICES BELOW* LOC APPOINTMENTS Any cancellation less than 24 hours in advance INCLUDING SAME DAY CANCELLATIONS will incur a $60 cancellation fee. *PLEASE NOTE LOC INSTALL CANCELLATION POLICY* FOR LOC INSTALLS PLEASE NOTE 25% non-refundable deposit (of total cost) is required for install at time of installation appointment confirmation. That deposit will go toward the total cost of your install. Your deposit or any portion thereof is good for 30 days. At 31 days with no scheduled/rescheduled appointment your total deposit is forfeited. Scheduling and keeping your appointment is appreciated. You have only 1 rescheduling opportunity following the above criteria If you need to cancel or reschedule please note: * Cancelling or rescheduling up to 10 days before your scheduled appointment you don’t lose any portion of your deposit. * Cancelling or rescheduling 5-6 days before your scheduled appointment you FORFEIT 40% of your paid deposit with the remaining going toward the total cost of install or refunded back to you. * Cancelling or rescheduling 3-4 days before your scheduled appointment you FORFEIT 50% of your paid deposit with the remaining going toward the total cost of install or refunded back to you. * Cancelling or rescheduling less than 72 hours before your scheduled appointment you FORFEIT 75% of your paid deposit with the remaining going toward the total cost of install or refunded back to you. If you cancel your install with me less than 48 hours ALL DEPOSITS PAID ARE NON-REFUNDABLE. * I block out time in my calendar for your install, which means I’ve moved current clients around and my personal 'To-Dos' to accommodate and service you on your big day. This is securing your spot